Terms & Conditions

Last Updated: August 2026

Welcome to TechFylo. These Terms & Conditions govern your access to and use of the TechFylo website, automation services, integrations, and related digital solutions.

By accessing or using TechFylo’s services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

1. Acceptance of Terms

By accessing or using our website or services, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, you should not use our services.

2. About TechFylo

TechFylo provides AI-powered WhatsApp automation, lead management, lead qualification, property information automation, site visit booking, reminders, follow-ups, and related digital automation solutions for:

  • Property Dealers
  • Real Estate Agencies
  • Builders
  • Developers
  • Commercial Property Businesses

Our services are designed to help businesses automate repetitive customer communication and organize their property sales workflows.

3. Use of Services

You agree to use TechFylo’s services only for lawful business purposes and in compliance with applicable laws, regulations, platform policies, and communication requirements.

You agree not to:

  • Use the services for illegal activities.
  • Send spam, fraudulent, deceptive, or misleading messages.
  • Send unauthorized or unsolicited communications.
  • Misrepresent your business, properties, projects, or offers.
  • Attempt unauthorized access to TechFylo systems or connected services.
  • Introduce malware, malicious code, or harmful content.
  • Interfere with or disrupt our services.
  • Abuse or misuse WhatsApp or other third-party integrations.
  • Use the services in a manner that violates applicable platform policies.

4. Account Responsibilities

If account access or login credentials are provided, you are responsible for:

  • Maintaining the confidentiality of your account information.
  • Preventing unauthorized access to your account.
  • Providing accurate and up-to-date business information.
  • Informing TechFylo of any suspected unauthorized access.

You are responsible for activities conducted through your account unless caused by a confirmed security issue attributable to TechFylo.

5. Subscription & Payments

TechFylo may offer services on monthly, quarterly, annual, or other agreed billing arrangements.

  • Fees must be paid according to the selected plan or service agreement.
  • Setup, onboarding, customization, integration, and other one-time charges may apply.
  • Advertising spend, third-party platform fees, WhatsApp/Meta charges, and other external costs may be charged separately where applicable.
  • Failure to make required payments may result in suspension or termination of services.
  • Pricing may vary depending on the selected plan, requirements, integrations, and customization.
  • Payments are generally non-refundable unless otherwise stated in writing or required by applicable law.

6. Setup & Onboarding

TechFylo may provide setup and onboarding services based on the selected plan.

Setup may include:

  • WhatsApp integration
  • Lead workflow configuration
  • Property information setup
  • Lead qualification questions
  • Site visit workflows
  • Follow-up sequences
  • CRM or data integration
  • Other agreed automation requirements

Implementation timelines may vary depending on the complexity of the project, availability of required information, third-party approvals, and client cooperation.

7. Client Responsibilities

Clients are responsible for:

  • Providing accurate business and property information.
  • Providing accurate pricing, offers, project details, and availability.
  • Ensuring that property-related claims and information shared through automated workflows are accurate.
  • Obtaining appropriate customer consent where required.
  • Following applicable privacy, advertising, communication, and messaging laws.
  • Following WhatsApp, Meta, and other third-party platform policies.
  • Reviewing and approving automated messages before deployment.
  • Providing required access, credentials, documents, and information for setup.

TechFylo is not responsible for inaccurate information supplied by the client.

8. Automated Communication

TechFylo may automate customer communication based on workflows configured for the client.

Automated messages may include:

  • Lead responses
  • Property information
  • Buyer qualification questions
  • Site visit confirmations
  • Site visit reminders
  • Follow-up messages
  • Re-engagement messages
  • Frequently asked questions

Clients remain responsible for ensuring that their automated communication is appropriate, accurate, lawful, and compliant with applicable platform policies.

9. Third-Party Services

TechFylo may integrate with third-party services such as:

  • WhatsApp Business Platform
  • Meta Business services
  • Cloud hosting providers
  • Payment gateways
  • Analytics platforms
  • Calendar services
  • CRM systems
  • Automation and integration platforms

Third-party services are subject to their own terms, policies, availability, and pricing.

TechFylo is not responsible for interruptions, policy changes, account restrictions, API changes, pricing changes, or service failures caused by third-party providers.

10. Service Availability

We make reasonable efforts to provide reliable and continuous services.

However, we do not guarantee that the services will always be:

  • Available without interruption
  • Completely error-free
  • Free from delays
  • Compatible with every third-party platform or configuration

Temporary interruptions may occur due to maintenance, updates, technical issues, internet connectivity, third-party services, or circumstances beyond our reasonable control.

11. Intellectual Property

All TechFylo branding, logos, website content, software, workflows, designs, documentation, templates, and proprietary materials remain the property of TechFylo unless otherwise agreed in writing.

Clients may use the services and materials provided to them only for their legitimate business operations and according to their service agreement.

Clients may not copy, resell, reproduce, distribute, reverse engineer, or commercially exploit TechFylo’s proprietary systems or materials without prior written permission.

12. Property & Marketing Content

The client is solely responsible for the accuracy and legality of property-related information provided to TechFylo.

This may include:

  • Property prices
  • Availability
  • Offers
  • Project information
  • Location details
  • Images
  • Videos
  • Amenities
  • Investment claims
  • Promotional statements

TechFylo does not independently verify every property claim or marketing statement supplied by the client.

13. Limitation of Liability

To the maximum extent permitted by applicable law, TechFylo shall not be responsible for indirect, incidental, special, consequential, or business-related losses, including:

  • Loss of profits
  • Loss of business opportunities
  • Loss of leads
  • Loss of data caused by third parties
  • Third-party platform restrictions
  • WhatsApp or Meta account restrictions
  • Service interruptions beyond our reasonable control

TechFylo does not guarantee any specific number of leads, site visits, sales, revenue, or property deals.

Our total liability, where legally permitted, shall not exceed the amount actually paid by the client to TechFylo for the applicable service during the previous billing period.

14. No Guaranteed Sales or Revenue

TechFylo provides automation and communication technology.

Our services are intended to improve lead handling, response time, follow-up consistency, and sales workflow efficiency.

However, TechFylo does not guarantee:

  • A specific number of leads
  • A specific number of site visits
  • A specific conversion rate
  • Any specific revenue
  • Any specific number of property sales

Business results depend on multiple factors, including advertising, property pricing, market conditions, sales team performance, customer demand, and the client’s business operations.

15. Suspension & Termination

TechFylo may suspend or terminate access to services if:

  • Payments remain overdue.
  • The client violates these Terms & Conditions.
  • The service is used for unlawful or abusive activities.
  • The client violates applicable platform policies.
  • The account creates a security or operational risk.
  • Required third-party access is revoked or restricted.

Clients may discontinue services according to their applicable subscription or service agreement.

Any outstanding payment obligations may remain payable after termination.

16. Changes to Services

TechFylo may update, modify, improve, replace, or discontinue certain features or services.

Where reasonably practical, we may provide notice of significant changes.

Changes may be required because of technology updates, third-party platform changes, security requirements, business decisions, or regulatory requirements.

17. Privacy

Your use of TechFylo is also governed by our Privacy Policy.

The Privacy Policy explains how we collect, use, store, and protect information.

By using our services, you acknowledge that you have reviewed our Privacy Policy.

18. Changes to These Terms

We may update these Terms & Conditions from time to time.

The updated version will be published on this page with a revised Last Updated date.

Your continued use of TechFylo services after the updated terms are published may constitute acceptance of the revised terms, to the extent permitted by applicable law.

19. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Any disputes relating to these Terms or TechFylo services shall be subject to the jurisdiction specified in the applicable service agreement or, where no separate agreement exists, the courts having appropriate jurisdiction over the matter.

20. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us.

TechFylo

Website: techfylo.com

Email: [infi@techfylo.com]

By using TechFylo’s website or services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions and our Privacy Policy.