Privacy Policy
Last Updated: 16 November 2025
Important: This Privacy Policy is customized for TechFylo AI Automation Services. Update any field marked with [CHANGE REQUIRED].
At TechFylo Automation (“we”, “us”, “our”), we value your trust. This Privacy Policy describes how we collect, use, protect, and manage your personal information when you use our website techfylo.com and our AI automation services including WhatsApp bots, appointment systems, AI chat agents, and workflow automation built using third-party platforms.
1. Information We Collect
1.1 Personal Information
We collect personal information when you contact us or use any TechFylo AI Services:
- Full Name
- Email Address
- Phone / WhatsApp Number
- Business / Clinic / Store Name
- Service Requirements
1.2 Automatic Information
- IP Address
- Browser Type and Version
- Device Information
- Analytics & Interaction Data
- Cookies and Tracking
1.3 Third‑Party Connected Data
When you connect automation tools, we may access required data from:
- Google Sheets
- WhatsApp API providers
- n8n / Make.com / Vapi.ai / Voiceflow
- Payment Gateways (Razorpay etc)
2. How We Use Your Information
- To create and manage AI automation workflows
- To run WhatsApp chatbots & appointment systems
- To communicate updates and provide support
- To improve service performance and AI accuracy
- To process payments and transactions (if enabled)
- To maintain compliance with platform policies (WhatsApp, Google APIs, etc.)
3. Sharing Your Information
We do not sell your data. We may share your information only with trusted service partners:
- Web Hosting Providers
- WhatsApp API Partners
- Automation Platforms (n8n, Make.com, etc.)
- Payment Partners (Optional)
4. How We Protect Your Data
- HTTPS encryption and secure transmission
- Secure server architecture
- Strict permission control and authentication
- Regular system monitoring and audits
5. Cookies & Tracking
We use cookies and tracking technologies to improve user experience, website performance, and analytics. You may disable cookies through your browser settings.
6. Links to External Websites
Our website may contain links to third‑party websites. Their privacy policies are outside our control and responsibility.
7. Your Rights
You have the right to request:
- Access to your personal data
- Correction of inaccurate data
- Deletion of personal data
- Limitation or objection to processing
To manage your data, contact: support@techfylo.com [CHANGE REQUIRED]
8. Data Retention
We retain your information only as long as necessary to provide services and comply with legal requirements. Clients are responsible for maintaining backups unless a managed backup service is included in their plan.
9. Children’s Privacy
We do not knowingly collect information from children under 13 years of age.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Material changes will be highlighted. Please review this page regularly.
11. Contact Us
Email: support@techfylo.com [CHANGE REQUIRED]
Website: https://techfylo.com
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